Cal. Welf. & Inst. Code § 14005.33

(a) If a Medi-Cal beneficiary’s Medi-Cal eligibility worker is changed, notice shall be sent to the beneficiary within 10 days of the change. This notice shall include the worker’s name, address, and telephone number, and the beneficiary’s Medi-Cal case number, and hours during which the county’s Medi-Cal eligibility workers may be contacted by the beneficiary. (b) This section shall be implemented on or before July 1, 2001. (Added by Stats. 2000, Ch. 1088, Sec. 3. Effective January 1, 2001.)