Requirements relating to charges for covered services

United States Code

Section: 562

Jurisdiction: US

Bluebook Citation: 47 U.S.C. § 562

Before entering into a contract with a consumer for the provision of a covered service, a provider of a covered service shall provide the consumer, by phone, in person, online, or by other reasonable means, the total monthly charge for the covered service, whether offered individually or as part of a bundled service, selected by the consumer (explicitly noting the amount of any applicable promotional discount reflected in such charge and when such discount will expire), including any related administrative fees, equipment fees, or other charges, a good faith estimate of any tax, fee, or charge imposed by the Federal Government or a State or local government (whether imposed on the provider or imposed on the consumer but collected by the provider), and a good faith estimate of any fee or charge that is used to recover any other assessment imposed on the provider by the Federal Government or a State or local government. A provider of a covered service that enters into a contract described in paragraph (1) shall, not later than 24 hours after entering into the contract, send the consumer, by email, online link, or other reasonably comparable means, a copy of the information described in such paragraph. A provider of a covered service that enters into a contract described in paragraph (1) shall permit the consumer to cancel the contract, without paying early cancellation fees or other disconnection fees or penalties, during the 24-hour period beginning when the provider of the covered service sends the copy required by paragraph (2). an itemized statement that breaks down the total amount charged for or relating to the provision of the covered service by the amount charged for the provision of the service itself and the amount of all related taxes, administrative fees, equipment fees, or other charges; the termination date of the contract for the provision of the covered service entered into between the consumer and the provider; and the termination date of any applicable promotional discount. using covered equipment provided by the consumer; or the provider has not provided the equipment to the consumer; or the consumer has returned the equipment to the provider, except to the extent that the charge relates to the period beginning on the date when the provider provided the equipment to the consumer and ending on the date when the consumer returned the equipment to the provider. The term “broadband internet access service” has the meaning given such term in section 8.1(b) of title 47, Code of Federal Regulations, or any successor regulation. The term “covered equipment” means equipment (such as a router) employed on the premises of a person (other than a provider of a covered service or fixed broadband internet access service) to provide a covered service or to provide fixed broadband internet access service. The term “covered service” means service provided by a multichannel video programming distributer,11 So in original. Probably should be “distributor,”. to the extent such distributor is acting as a multichannel video programming distributor. If a provider of a covered service provides a bill to a consumer in an electronic format, the provider shall include in the bill— A provider of a covered service or fixed broadband internet access service may not charge a consumer for— renting, leasing, or otherwise providing to the consumer covered equipment if— In this section: (Source: (June 19, 1934, ch. 652, title VI, § 642, as added Pub. L. 116–94, div. P, title X, § 1004(a), Dec. 20, 2019, 133 Stat. 3200.))

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