Cal. Welf. & Inst. Code § 14016.7

(a) Managed care contracts entered into by the department under the act adding this section shall include all of the following: (1) Contractor requirements concerning eligibility and coverage verification. (2) Utilization controls. (3) Claims processing. (b) The contract requirements shall include all of the following: (1) Standards for prompt response to provider requests for information. (2) Twenty-four hour response to emergency service authorization requests. (3) Use of commonly accepted billing forms. (Added by Stats. 1991, Ch. 95, Sec. 4. Effective June 30, 1991.)