Licensing Time-frames

R3-2-102. Licensing Time-frames A. Overall time-frame. The Department shall issue or deny a license within the overall time-frames listed in Table 1 after receipt of the complete application. The overall time-frame is the total of the number of calendar days provided for the administrative completeness review and the substantive review. B. Administrative completeness review. 1. The administrative completeness review time-frame established in Table 1 begins on the date the Department receives the application. The Department shall notify the complete- applicant in writing within the administrative ness review time-frame whether the application or request is incomplete. The notice shall specify what pro- information is missing. If the Department does not vide notice to the applicant within the administrative completeness review time-frame, the Department considers the application complete. 2. An applicant with an incomplete license application shall supply the missing information within the completion request period established in Table 1. The administrative completeness review time-frame is suspended from the date the Department sends the notice of missing information to the applicant until the date the Department receives the information. 3. If the applicant fails to submit the missing information before the expiration of the completion request period, the Department shall close the file, unless the applicant requests an extension. An applicant whose file has been applica- closed may obtain a license by submitting a new tion. C. Substantive review. The substantive review time-frame estabadministra- lished in Table 1 shall begin after the application is tively complete. 1. If the Department makes a comprehensive written request for additional information, the applicant shall submit the additional information identified by the request within the additional information period provided in Table 1. The substantive review time-frame is suspended from the date of the Department request until the information is received by the Department. If the applicant fails to provide the information identified in the written request within the additional information period, the Department shall deny the license. 2. The Department shall issue a written notice granting or denying a license within the substantive review timeframe. If the application is denied, the Department shall send the applicant written notice explaining the reason for the denial with citations to supporting statutes or rules, the applicant’s right to seek a fair hearing, and the time period in which the applicant may appeal the denial. Historical Note Reserved Section R3-2-102 renumbered from R3-9-102 (Supp. 91-4). New Section adopted effective September 25-4 December 31, 2025 Arizona CHAPTER 2. DEPARTMENT OF 11, 1996 (Supp. 96-3). Section R3-2-102 recodified to R3-2-1102 (Supp. 97-1). New Section R3-2-102 adopted effective October 8, 1998 (Supp. 98-4). Amended by final rulemaking at 26 A.A.R. 781, effective June 8, 2020 (Supp. 20-2).