Agency Policy

A. Agencies shall develop a Web Accessibility Policy. At a minimum, the policy shall include the following. 1. Content Standards. The policy must, at a minimum, adopt WCAG 2.1, Level AA. The standards are available at https://www.w3.org/TR/WCAG21/. Given how quickly technology advances, agencies are encouraged to adopt increased standards whenever possible. 2. Accessibility Statements. The policy shall require that an accessibility statement be posted as a link directly from the agency home page. The statement must: a. express a commitment by the agency to making their web content accessible for people with disabilities; b. include the name, email address and telephone number of the agency’s web accessibility coordinator. This ensures that people with disabilities know who to contact, and how, if they experience any accessibility issues. 3. Internal Controls. The policy must set appropriate internal controls in order to achieve and maintain web accessibility requirements. Internal controls should be based on organizational, staffing and financial considerations specific to each agency. Examples of possible internal controls may include but are not limited to: a. approval procedures for how web content will be screened for accessibility prior to publication; b. reducing the number of web content authors and managers; c. contracting with a vendor to fix web content that is not compliant. AUTHORITY NOTE: Promulgated in accordance with R.S. 39:8 and 28 CFR Part 35, Subpart H. HISTORICAL NOTE: Promulgated by Office of the Governor, Division of Administration, LR 51:327 (February 2025), amended LR 51:766 (June 2025), effective June 9, 2025.