Consumer Watchdog: The FCC’s Proposed Rulemaking to Help Consumers Avoid Bill Shock

Robinson, Cameron

Journal: Federal Communications Law Journal

Volume: 64

Year: 2012

Bluebook Citation: 64 FED. COMM. L.J. (2012)

Author: C. L. Robinson: all 3 publications


Abstract

This Note discusses the proposed rulemaking by the FCC in order to empower consumers against "bill shock." Bill shock is described as what a consumer experiences when he or she receives a bill for his or her cellular phone that is much higher than expected, usually on account of roaming charges. This Note will argue in favor of rulemaking by the FCC and explain how the consumer will be empowered against the confusion of the current system.

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