Service of the complaint

(1) The complaint and the order to answer shall be served upon the respondent in the same manner as a summons under section 801.11(1) of the statutes. If, with reasonable diligence, the respondent cannot be served under section 801.11(1)(a) or (b) of the statutes, service may be made by sending by certified mail an authenticated copy of the complaint and order to answer to the most recent address furnished by the respondent to the state bar. (2) Service of other pleadings and papers shall be in the manner provided in the rules of civil procedure. (3) Except as provided in SCR 22.12, upon receipt of proof of service of the complaint, an available referee shall be selected from the panel provided in SCR 21.08, based on the location of the respondent's principal office. The chief justice or, in his or her absence, the chief justice's delegee shall issue an order appointing the referee to conduct a hearing on the complaint. (4) Within 10 days after notice of appointment of the referee, the director and the respondent each may file with the supreme court a motion for substitution of the referee. The filing of the motion does not stay the proceedings before the referee unless ordered by the supreme court. One timely motion filed by the director and one timely motion filed by the respondent shall be granted as a matter of right. Additional motions shall be granted for good cause. (5) Following the appointment of a referee, the parties shall file all papers and pleadings with the supreme court and serve a copy on the referee.