Claims for reimbursement

(1) The claimant shall prepare or cause to be prepared an application for reimbursement containing the following information: (a) The name and address of the attorney alleged to have caused the loss; 56 (b) The amount of the loss claimed; (c) The date or period of time during which the alleged loss was incurred; (d) The name and address of the claimant; (e) A general statement of facts relative to the claim; (f) Verification by the claimant; (g) Other information which the committee may require. (2) The committee shall conduct or cause to be conducted an investigation to determine whether the claim is for a reimbursable loss and to guide the committee in determining the extent, if any, to which reimbursement shall be made. When the claim is for a non- reimbursable loss or is otherwise barred, no further investigation need be conducted. (3) A copy of the application shall be personally served upon the attorney or sent by certified mail to his or her address shown on the state bar's membership roll. The attorney or, in the event the attorney is deceased, his or her personal representative shall be given an opportunity to be heard by the committee. (4) The committee shall advise the claimant of its final determination of the claim.