DOL OFLC, OFLC program helpdesk

U.S. Department of Labor Employment and Training Administration Office of Foreign Labor Certification Permanent Program Help Desks Topic Foreign Labor Application Gateway (FLAG) Help Desk Technical issues or inquiries should be submitted for online Permanent Employment Certification via the FLAG Technical Help Request Form. Permanent (PERM) Program National Processing Center Help Desk Primary help desk for PERM general program questions Email Online Support Form [email protected] Temporary Programs Help Desks Topic Temporary Programs National Processing Center Help Desk Primary help desk for H-2A, H-2B, D-1, and CW-1 questions Email [email protected] Labor Condition Application Help Desk The Labor Condition Application (LCA) help desk handles questions and notifications from employers concerning the H-1B, H-1B1 and E-3 programs or a specific application. [email protected] FLAG System Technical Help Desk Technical questions, troubleshooting, password resets related to the Foreign Labor Application Gateway (FLAG) System Online Support Form Last Updated: July 2025 U.S. Department of Labor Employment and Training Administration Office of Foreign Labor Certification Prevailing Wage Program Help Desks Topic National Prevailing Wage Center Help Desk Primary help desk for prevailing wage questions FLAG System Technical Help Desk Technical questions, troubleshooting, password resets related to the Foreign Labor Application Gateway (FLAG) System Email [email protected] Online Support Form Ombudsman Program Help Desks Topic H-2A Ombudsman Program Direct, paperless submission of requests for assistance to the H-2A Ombudsman Program Email [email protected] H-2B Ombudsman Program Direct, paperless submission of requests for assistance to the H-2B Ombudsman Program [email protected] Last Updated: July 2025