DOL OFLC, PERM presentation

U.S. DEPARTMENT OF LABOR

Employment & Training Administration PERM Labor Certification Program Online Registration Process August 22, 2018 Employment and Training Administration Office of Foreign Labor Certification Atlanta National Processing Center United States Department of Labor For Government Training Use Only (August 22, 2018) 1 Disclaimer This presentation is intended for training use only and does not carry the force of legal opinion. The Department of Labor (Department) is providing this information as a public service. This information and any related materials are presented to give the public access to information on the Department’s programs. While the Department tries to keep the information timely and accurate, there often will be a delay between official publications of the materials and the modification of these pages.

Therefore, the Department makes no express or implied guarantees. The Federal Register and the Code of Federal Regulations remain the official source for regulatory information published by the Department. The Department will make every effort to keep this information current and to correct errors brought to our attention. For Government Training Use Only (August 22, 2018) 2 Department of Labor: PERM Program Presenters Mr. Brandt Carter Center Director Atlanta National Processing Center Office of Foreign Labor Certification For Government Training Use Only (August 22, 2018) 3 Department of Labor: PERM Program Online Registration Process I. Registering in the PERM Online System II.

Passed Business Existence Registration III. Business Existence Request for Information IV. Failed Business Existence Registration V. Reasons for Delayed Business Existence Registration Processing VI. Contacting the Correct Help Desk VII.

Resources for PERM Labor Certification Applications For Government Training Use Only (August 22, 2018) 4 Department of Labor: PERM Program Online Registration Process  The PERM Online System requires employers to register prior to filing an ETA Form 9089 online  The employer must provide proof that it is a valid business entity  When registering in the PERM Online System, the employer’s information is stored in a profile, which is used to pre-populate key fields in future applications the employer files online For Government Training Use Only (August 22, 2018) 5 Department of Labor: PERM Program Online Registration Process Section I Registering in the PERM Online System For Government Training Use Only (August 22, 2018) 6 Department of Labor: PERM Program Online Registration Process Registering in the PERM Online System allows the employer to:  Submit online PERM applications;  Save time by pre-populating general information on future PERM applications;  Check status of existing PERM applications;  View and print submitted PERM applications;  Withdraw applications in incomplete status;  Manage who can prepare and submit PERM applications on the employer’s behalf (e.g., modify or create sub-accounts for other employer contacts, attorneys, and agents);  Establish, activate, and deactivate user accounts within the business; and  Upload responsive documents to a case For Government Training Use Only (August 22, 2018) 7 Department of Labor: PERM Program Online Registration Process Register in the PERM Online System  Go to www.plc.doleta.gov  After reading the warning message about using a U.S. government computer system, select “OK” For Government Training Use Only (August 22, 2018) 8 Department of Labor: PERM Program Online Registration Process  Select the “Register” button to start the PERM registration process TIP: Access basic information about the PERM Online System by selecting “FORM INSTRUCTIONS” and “About Permanent Online.” Select “ONLINE HELP” hyperlink to access the PERM Online System user guide For Government Training Use Only (August 22, 2018) 9 Department of Labor: PERM Program Online Registration Process  Select “Setup Employer Profile” For Government Training Use Only (August 22, 2018) 10 Department of Labor: PERM Program Online Registration Process  The employer must select “Accept,” if in agreement with the terms and conditions  If “Decline” is selected, the employer cannot continue with the registration process For Government Training Use Only (August 22, 2018) 11 Department of Labor: PERM Program Online Registration Process  All required fields (indicated with an asterisk “*”) must be completed  The information in the “User Profile” section cannot be associated with the employer’s attorney or agent; if an attorney or agent is entered in the user profile section, the registration will be denied For Government Training Use Only (August 22, 2018) 12 Department of Labor: PERM Program Online Registration Process  The username:  Must be between 8-15 characters long  Must not include numbers, apostrophes, hyphens, or other special characters For Government Training Use Only (August 22, 2018) 13 Department of Labor: PERM Program Online Registration Process  Do NOT enter a social security number (SSN) in the EIN Number field  If NAICS code is unknown, use “Search NAICS Code” hyperlink to search by NAICS Code or description For Government Training Use Only (August 22, 2018) 14 Department of Labor: PERM Program Online Registration Process Tip: To auto-populate the address and telephone number in the “Employer Contact Information” section with the same information entered in the “Employer Business Information” section, select the radio button next to “Same as Employer Information” For Government Training Use Only (August 22, 2018) 15 Department of Labor: PERM Program Online Registration Process  If the radio button next to “Same as Employer Information” is selected, the employer still needs to complete the “First Name,” “Last Name,” “Email,” and “Confirm Email” fields before the registration can be submitted in the PERM Online System For Government Training Use Only (August 22, 2018) 16 Department of Labor: PERM Program Online Registration Process  A message will appear if the employer has not completed all required fields  The employer will not be able to submit its registration until it completes all required fields For Government Training Use Only (August 22, 2018) 17 Department of Labor: PERM Program Online Registration Process  When the employer submits a registration, the employer will receive a registration confirmation message  The registration confirmation message does not mean the employer passed registration For Government Training Use Only (August 22, 2018) 18 Department of Labor: PERM Program Online Registration Process Section II Passed Business Existence Registration For Government Training Use Only (August 22, 2018) 19 Department of Labor: PERM Program Online Registration Process  If the employer passes Business Existence registration, the employer will receive two emails from [email protected] with the subject line “Permanent Online System Account Creation Notification”  The first email will contain the username and temporary password; a second, separate email will include the employer’s Personal Identification Number (PIN)  The email address entered in the “User Profile” section is the only email address that will be sent a temporary password and PIN TIP: Add [email protected] and [email protected] to your address book to prevent emails from going to SPAM For Government Training Use Only (August 22, 2018) 20 Department of Labor: PERM Program Online Registration Process  The passed registration email will include the username and a temporary password For Government Training Use Only (August 22, 2018) 21 Department of Labor: PERM Program Online Registration Process  The passed registration email will also indicate the system benefits of submitting online applications in the PERM Online System For Government Training Use Only (August 22, 2018) 22 Department of Labor: PERM Program Online Registration Process  A subsequent email that includes the PIN will be sent to the employer immediately  The employer will need a username, password, and PIN in order to submit a PERM application online For Government Training Use Only (August 22, 2018) 23 Department of Labor: PERM Program Online Registration Process  Once the employer receives the passed registration email from [email protected], the employer must change the temporary password immediately when logging into the PERM Online System  If the employer does not immediately change the temporary password, the employer may get locked out of the PERM Online System, delaying the employer’s ability to submit an online PERM application  Passwords expire after 90 days For Government Training Use Only (August 22, 2018) 24 Department of Labor: PERM Program Online Registration Process  Once the employer has logged into the PERM Online System, the employer should create a security question and answer  This will allow the employer to reset their own PERM Online System account without having to contact the helpdesk and wait for a response  The employer can expeditiously submit PERM applications online, check the status of its applications, and upload necessary documents into the PERM Online System For Government Training Use Only (August 22, 2018) 25 Department of Labor: PERM Program Online Registration Process System-Generated Emails  Registration emails are system-generated and automatically sent via the PERM Online System to the employer’s email address entered during registration  Email service providers may block the employer’s ability to receive the temporary password and PIN emails for passed registrations for system- generated emails  If the employer receives only the temporary password or PIN email (and not both emails), the employer should first contact their service provider to see if this is due to a service provider issue  After confirming with the employer’s service provider that there is not a problem with receipt of the email, the employer should then contact the [email protected]  When sending an email to [email protected], do not include the employer’s Password and/or PIN in the email For Government Training Use Only (August 22, 2018) 26 Department of Labor: PERM Program Online Registration Process Section III Business Existence Request for Information For Government Training Use Only (August 22, 2018) 27 Department of Labor: PERM Program Online Registration Process  If the employer does not receive a passed registration email, a Request for Information (RFI) email with the subject line “U.S. DOL Request For Information for PERM Registration” will be sent from [email protected] within one week from the date the employer registers in the PERM Online System  If the employer does not receive an email regarding its Business Existence registration one week after registering in the PERM Online System, the employer should send an email that include its Federal Employer Identification Number (FEIN), username, and employer name to [email protected]  If the email address entered in the “User Profile” section is the same as the email address entered in the “Employer Contact Information,” the employer will only receive one RFI email For Government Training Use Only (August 22, 2018) 28 Department of Labor: PERM Program Online Registration Process The RFI will specify the registration information required and acceptable documentation. Employers that are private households have to provide proof of FEIN and physical location, but do not have to provide documentation to verify it is a valid business entity. Verification of the employer’s Business Existence is completed by reviewing documentation evidencing the employer’s:  FEIN – Federal or state tax return documentation is acceptable provided it is on a pre-printed label. Documentation of the FEIN must match the EIN number entered in the “Employer Business Information” section;  Business Address – An official document issued within the last 12 months that shows the employer’s business address.

Documentation of the address must match the address entered in the “Employer Business Information” section;  Employer’s Name – Documentation must match the “Business Name” in the “Employer Business Information” section; and  Business Entity – Documentation proving the employer is in good standing (e.g., – articles of incorporation, business, or state license) For Government Training Use Only (August 22, 2018) 29 Department of Labor: PERM Program Online Registration Process  The Business Existence RFI will be sent to the email address entered in the “User Profile” section and a copy to the email address entered in the “Employer Contact Information” section when the employer registered in the PERM Online System For Government Training Use Only (August 22, 2018) 30 Department of Labor: PERM Program Online Registration Process  The employer must provide requested documentation within 30 days of the date indicated on the RFI email For Government Training Use Only (August 22, 2018) 31 Department of Labor: PERM Program Online Registration Process     Although the employer’s attorney/agent cannot register for the employer in the PERM Online System, the attorney/agent can respond to the Business Existence RFI. RFI responses should include the RFI email sent from [email protected] All RFI responses should be sent to [email protected] The documentation should match the information entered in the “Employer Business Information” section (FEIN, business name, and address) Failing to provide the RFI response to the correct helpdesk email address ([email protected]) can result in:   The employer failing Business Existence registration; The employer having to re-register in the PERM Online System and wait up to 60 days for the new registration to be processed; and  Inability to submit a timely PERM application in the PERM Online System For Government Training Use Only (August 22, 2018) 32 Department of Labor: PERM Program Online Registration Process Section IV Failed Business Existence Registration For Government Training Use Only (August 22, 2018) 33 Department of Labor: PERM Program Online Registration Process  If the employer fails Business Existence registration, the employer will receive an email from [email protected] with the subject line “Permanent Online System Account Creation Notification”  The email will be sent to the email address entered in the “User Profile” section and a copy to the email address entered in the “Employer Contact Information” section when the employer registered in the PERM Online System  If the email address entered in the “User Profile” section is the same as the email address entered in the “Employer Contact Information,” the employer will only receive one email indicating it failed registration TIP: The employer should wait three weeks after submitting the RFI response before it requests the status of the registration For Government Training Use Only (August 22, 2018) 34 Department of Labor: PERM Program Online Registration Process  If the Business Existence information cannot be verified, the email address(es) listed during the registration process will receive an email stating the reason the employer failed registration  If the employer is not clear of the reason it failed registration, the employer has the option to send an email to [email protected] For Government Training Use Only (August 22, 2018) 35 Department of Labor: PERM Program Online Registration Process  Registration verification can take up to 60 days to process  The employer should allot time for unforeseen circumstances and sufficient time for the registration process to be completed  A registration request will not be expedited due to the urgency of submitting a timely PERM application in the PERM Online System For Government Training Use Only (August 22, 2018) 36 Department of Labor: PERM Program Online Registration Process Section V Reasons for Delayed Business Existence Registration Processing For Government Training Use Only (August 22, 2018) 37 Department of Labor: PERM Program Online Registration Process Delays in processing registrations may occur if the employer:  Submits its RFI response to the incorrect email address. Remember to send Business Existence RFI response to BE- [email protected];  Sends status requests immediately after submitting its RFI response;  Provides the required documentation in separate emails. The employer should provide all requested documentation in one email prior to the due date;  Provides RFI documentation without identifying the employer’s name, username, and FEIN in the email; and  Submits duplicate registration requests TIP: Please submit the original RFI email with the RFI response For Government Training Use Only (August 22, 2018) 38 Department of Labor: PERM Program Online Registration Process  Duplicate registration occurs when the employer registers using the same FEIN, employer name, email address, and employer contact address  When attempting to re-register (duplicate registration) for a registration that previously passed, the employer will receive an alert notification  If the employer’s previous registration passed, the duplicate registration cannot be submitted For Government Training Use Only (August 22, 2018) 39 Department of Labor: PERM Program Online Registration Process  When attempting to re-register for a pending registration, the employer will receive a confirmation message  When the employer selects “OK”, the employer’s pending duplicate registrations will be overridden and fail  The employer will receive a registration confirmation message that the duplicate registration was submitted For Government Training Use Only (August 22, 2018) 40 Department of Labor: PERM Program Online Registration Process  The employer may not edit the user account information until registration has passed  If the employer realizes it made a typographical error (e.g., transposed numbers in the FEIN or entered incorrect email address), the employer can send an email to [email protected] to request the registration be deleted  When requesting to delete a registration, the email must:  Be sent from the email address listed in the “User Profile” section  Indicate “Delete Registration” in the subject line  Include the employer’s name, username, FEIN, and a request to delete a PERM registration For Government Training Use Only (August 22, 2018) 41 Department of Labor: PERM Program Online Registration Process Section VI Contacting the Correct Help Desk For Government Training Use Only (August 22, 2018) 42 Department of Labor: PERM Program Online Registration Process The help desk addresses are not affiliated with each other and need to be contacted independently  [email protected] – status inquiry or questions for submitted PERM applications (do not send registration questions or RFI responses to [email protected])  [email protected] – RFI responses, status of pending registration, reason registration was denied, and request to delete a registration For Government Training Use Only (August 22, 2018) 43 Department of Labor: PERM Program Online Registration Process  Business Existence RFI responses, registration status inquiries, reason registration failed, and request to delete a registration: BE-RFI Atlanta Help Desk: [email protected] Mail: U.S. Department of Labor Office of Foreign Labor Certification Atlanta National Processing Center Harris Tower 233 Peachtree Street N.E., Suite 410 Atlanta, GA 30303  Check the OFLC website for PERM updates, Frequently Asked Questions (FAQs), webinars, and processing announcements at http://www.foreignlaborcert.doleta.gov For Government Training Use Only (August 22, 2018) 44 Department of Labor: PERM Program Online Registration Process Send an email to [email protected] if you:  Experience technical issues;  Experience PERM Online System issues; or  Request a password and/or PIN (after first contacting the service provider, see slide 26) Include in the email the following:  Employer name, username, and FEIN;  Contact name and telephone number;  A detailed explanation of the issue; and  Email address where the employer can be reached permanently For Government Training Use Only (August 22, 2018) 45 Department of Labor: PERM Program Online Registration Process Section VII Resources for PERM Labor Certification Applications For Government Training Use Only (August 22, 2018) 46 Department of Labor: PERM Program Processing Times for PERM Labor Certification Applications Go to icert.doleta.gov and select “Processing Times” For Government Training Use Only (August 22, 2018) 47 Department of Labor: PERM Program Helpful Resources Visit the OFLC website, and “Subscribe” for e-mail updates at www.foreignlaborcert.doleta.gov For Government Training Use Only (August 22, 2018) 48 Department of Labor: PERM Program Helpful Resources View PERM FAQs, forms, regulations, etc. at www.foreignlaborcert.doleta.gov/perm.cfm For Government Training Use Only (August 22, 2018) 49