9 FAM 103.3

9 FAM 103.3 visa office points of contact (CT:VISA-1669; 12-15-2022) (Office of Origin: CA/VO) 9 FAM 103.3-1 Visa Office Contacts for Designated Purposes (CT:VISA-187; 09-28-2016) a. In addition to the general purpose public inquiries unit at the National Visa Center, the Visa Office staffs the communication channels listed below for specific categories of questions. This contact list is online, with the most current updates at the Contact Us page of the U.S. Visa website which can be found through Travel.State.Gov. b. Before contacting the Visa Office regarding a visa inquiry, applicants and their representatives should carefully review the Department’s online visa information and the website of the relevant Embassy Consular Section abroad. 9 FAM 103.3-2 Important Telephone Numbers and Email Addresses (CT:VISA-1669; 12-15-2022) a. All inquiries relating to pending cases, either by phone or by email, should include the information below, if applicable: · Case number or Passport number; · Last name of applicant; · First name of applicant; · Date of birth; · Basis for requested benefit, and · A brief explanation of the inquiry. b. For inquiries about waivers of the foreign residence requirement for J exchange visitors, email [email protected]. For inquiries about pending applications for Waiver of Foreign Residence Requirement, applicants may check the status of their J waiver case at J visa waiver online, or email [email protected]. c. To reach the National Visa Center: NVC Contact Information. d. To reach the Kentucky Consular Center: Kentucky Consular Center Information.