money · North Dakota

What to know when a debt collector contacts you in North Dakota

When a debt collector first contacts a consumer, federal law requires certain written disclosures about the debt and the right to dispute it. If the consumer timely disputes the debt in writing, the collector must stop collection of the disputed amount until it verifies the debt and mails that verification. Collectors also have limits on who they may contact and on unfair collection tactics. These protections come from federal consumer protection statutes that apply in North Dakota. They cover what information collectors must give, how to dispute a debt, how payments are applied when multiple debts exist, and restrictions on communications and unfair practices.

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The deadline that matters

If you want the collector to verify the debt, you must send a written dispute within 30 days of receiving the initial notice.

What North Dakota law says

The law generally requires that an initial collection notice include the amount of the debt, the creditor’s name, and a clear statement that the consumer has thirty days to dispute the debt in writing under 15 U.S.C. § 1692g. If the consumer disputes the debt in writing within thirty days, the collector must cease collection of the disputed portion until verification or a copy of a judgment is mailed to the consumer, and must provide the original creditor’s name and address on request. The law also limits who a collector may contact for locating a consumer and what they may say to third parties under 15 U.S.C. § 1692b. Collectors may not use unfair or unconscionable means or certain deceptive practices in collecting a debt under 15 U.S.C. § 1692f. When a consumer has multiple debts, a payment cannot be applied to a debt the consumer has disputed, and the collector should follow the consumer’s directions when applicable under 15 U.S.C. § 1692h. Credit users taking adverse action based on a consumer report must give notice and disclosures under 15 U.S.C. § 1681m.

What to do

  1. A common first step is to carefully read the collector’s written notice to see if it includes the disclosures required by 15 U.S.C. § 1692g.
  2. A common next step is to send a written debt-validation letter within the 30-day period requesting verification or the name and address of the original creditor.
  3. A common option is to send a written cease-communication letter asking the collector to stop calling you, noting that the collector must comply with limits under 15 U.S.C. § 1692b and 15 U.S.C. § 1692f.
  4. A common step is to keep copies of all letters, notes of phone calls (dates, times, who you spoke with), and any mailed verification you receive.
  5. A common action is to review whether payments made while a debt is disputed were applied consistent with 15 U.S.C. § 1692h.

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Common questions

What must the collector include in the first notice?
Federal law requires the amount of the debt, the creditor’s name, and a statement that you have thirty days to dispute the debt in writing, among other disclosures under 15 U.S.C. § 1692g.
If I dispute the debt in writing, can the collector keep trying to collect?
If you send a written dispute within thirty days, the collector must cease collection of the disputed portion until it obtains and mails verification or a copy of a judgment, as stated in 15 U.S.C. § 1692g.
Can a collector talk to my family or employer about the debt?
Collectors may contact third parties only to obtain location information and must follow limits on content and frequency, and must not indicate the communication relates to debt collection under 15 U.S.C. § 1692b.
What if the collector uses threats or misleading statements?
Using unfair, unconscionable, or deceptive means to collect a debt is prohibited under 15 U.S.C. § 1692f.

Grounded in current North Dakota law

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This page provides legal information about the law and process, not legal advice. CiteLaw is not a law firm and does not represent you. For advice about your specific situation, consult a licensed attorney.