money · Maryland

How to respond when a debt collector contacts you in Maryland

When a debt collector contacts someone in Maryland, both state and federal law set rules about what collectors must say and what they cannot do. Federal law requires collectors to send written notice with certain information and gives consumers a short period to dispute the debt; Maryland law bans abusive or deceptive collection practices and imposes extra proof rules for debt buyers who sue. People often ask what to do first. Common responses include asking for written verification, telling the collector to stop contacting you, or documenting calls. The law sets procedures collectors must follow after a written dispute or verification request, and collectors who sue must meet evidentiary requirements in Maryland.

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The deadline that matters

30 days from receipt of the collector’s written notice to dispute the debt under 15 U.S.C. § 1692g.

What Maryland law says

Federal law requires a debt collector to provide written notice with the amount, creditor name, and a statement that the consumer has thirty days to dispute the debt, and that the collector will verify the debt on written dispute, under 15 U.S.C. § 1692g. Federal law also limits how collectors apply payments and bars unfair collection methods, under 15 U.S.C. § 1692h and 15 U.S.C. § 1692f. Maryland law makes specific prohibitions on abusive, harassing, or false collection practices in Md. Code Ann., Commercial Law § 14-202. For debt buyers who file suit, Maryland requires the plaintiff to introduce authenticated proof of the debt and documentation of ownership and chain of title, under Md. Code Ann., Courts and Judicial Proceedings § 5-1203. Maryland also addresses the effect of post-statute-of-limitations payments, under Md. Code Ann., Courts and Judicial Proceedings § 5-1202. Case law clarifies how courts analyze proof and collector conduct, for example in Bartlett v. Portfolio Recovery Associates, LLC and Chavis v. Blibaum & Assoc. Moore v. Peak Mgmt..

What to do

  1. A common first step is to keep a record of all calls, letters, dates, and the collector’s name.
  2. A common option is to request written verification of the debt within the 30-day period described in 15 U.S.C. § 1692g.
  3. A common step is to send a written cease-communication letter if you want the collector to stop calling, noting federal and state restrictions on harassment.
  4. A common approach is to check whether the collector is a debt buyer and, if litigation starts, expect Maryland’s proof and chain-of-title rules in Md. Code Ann., Courts and Judicial Proceedings § 5-1203 to apply.
  5. A common option is to review whether the statute of limitations may bar collection and consider that post-limitation payments generally do not revive the limit under Md. Code Ann., Courts and Judicial Proceedings § 5-1202.

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Common questions

What must a debt collector tell me in writing?
Federal law requires written notice of the amount, the creditor’s name, and a statement that you have 30 days to dispute the debt and request the original creditor’s name, under 15 U.S.C. § 1692g.
Can a collector keep calling me at work?
Maryland law generally bars contacting a person’s employer about a debt before the collector has obtained final judgment, under Md. Code Ann., Commercial Law § 14-202.
If the collector sues, what proof must they have?
When a debt buyer or its agent brings a consumer debt suit, Maryland requires authenticated documents proving the debt and documentation of ownership and transfers, under Md. Code Ann., Courts and Judicial Proceedings § 5-1203.
Does paying part of an old debt restart the statute of limitations?
Maryland law states that payments or acknowledgments after the statute of limitations do not revive or extend the limitations period, subject to narrow exceptions, under Md. Code Ann., Courts and Judicial Proceedings § 5-1202.

Grounded in current Maryland law

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